Extensive order management portal and Exigo integration for this international direct sales supplement company.

The Challenge

It was critical for Immunotec to scale it's technology with the growth of the company. Immunotec was aware that to properly support their consultants and end-users, they needed to invest in high-tech solutions to support their growth. Immunotec has a wide tech stack including platform services from Exigo, tax services and 3PL shipping requirements. Immunotec needed a development partner with strong experience in ecommerce, shipping logistics and API integration expertise.

The Solution

Our development team worked with Immunotec to develop and host a custom portal to handle day-to-day order management, customer service and tax management. The platform features multiple API connections to Immunotec's core services like Exigo, tax platforms and their WMS platform with CoreE. The API integration with EasyPost provides rating and shipment mapping through the portal. With this “one-stop shop” portal, Immunotec can connect software, platforms and systems throughout the full spectrum of their business:

• Marketing channels

• Operations and finance

• Fulfillment

• New sales models

• Post transaction

• Customer relationship

• D2C ecommerce

API Connections and Workflow

The custom Immunotec Portal was developed and hosted by Sunrise Integration. We provided guidance for the AWS architecture, API connections and SaaS infrastructure to support stable platform architecture to meet the demands of the Exigo ecosystem. The entire workflow relies on highly available API connections between AWS, Exigo, EasyPost API and external tax systems to support international .

Immunotec uses EasyPost to return USPS shipping rates for domestic orders. The internal Portal workflow uses the Exigo and EasyPost API to recognize the shipping methods and provide a mapping system to ensure all rates are matched across all platforms.

The Outcome

Immunotec is now able to solve a multitude of complicated problems including unifying their workflow and simplify their business operations. As Immunotec continues to expand Sunrise Integration will collaborate to develop their content in order to strengthen their reputation and continue growing as one of the country’s leading manufacturers.