Case Studies / Immunotec

Extensive order management portal and Exigo integration for this international direct sales supplement company.

case study aspirational immunotec

Immunotec is a manufacturer of high quality and scientifically proven health products, while offering direct selling services for consultants

immunotec

First Glance

 

Immunotec develops products for a healthy lifestyle while offering a direct selling service where consultants can start their own business through a compensation plan to earn additional income. Immunotec has a growing user base and is expanding services across the globe with consultants in Canada, USA, Mexico and South America. As the company grows, their technology must keep up with the growing amount of user data, shipping requirements and international requirements.

 

Since 2017, Sunrise Integration has served as Immunotec's development partner to ensure the underlying technology scales with the company's growth. Providing everything from custom development, portal hosting and tax integration, Sunrise Integration is always developing new technology for Immunotec.

immunotec 1

The Challenge

 

It was critical for Immunotec to scale it's technology with the growth of the company. Immunotec was aware that to properly support their consultants and end-users, they needed to invest in high-tech solutions to support their growth. Immunotec has a wide tech stack including platform services from Exigo, tax services and 3PL shipping requirements. Immunotec needed a development partner with strong experience in ecommerce, shipping logistics and API integration expertise.

 

The Solution

 

Our development team worked with Immunotec to develop and host a custom portal to handle day-to-day order management, customer service and tax management. The platform features multiple API connections to Immunotec's core services like Exigo, tax platforms and their WMS platform with CoreE. The API integration with EasyPost provides rating and shipment mapping through the portal. With this “one-stop shop” portal, Immunotec can connect software, platforms and systems throughout the full spectrum of their business:

 

  • Marketing channels

  • Operations and finance

  • Fulfillment

  • New sales models

  • Post transaction

  • Customer relationship

  • D2C ecommerce

 

API Connections and Workflow

 

The custom Immunotec Portal was developed and hosted by Sunrise Integration. We provided guidance for the AWS architecture, API connections and SaaS infrastructure to support stable platform architecture to meet the demands of the Exigo ecosystem. The entire workflow relies on highly available API connections between AWS, Exigo, EasyPost API and external tax systems to support international .

 

API connections and workflow

 

Immunotec uses EasyPost to return USPS shipping rates for domestic orders. The internal Portal workflow uses the Exigo and EasyPost API to recognize the shipping methods and provide a mapping system to ensure all rates are matched across all platforms.

 

The Outcome

 

Immunotec is now able to solve a multitude of complicated problems including unifying their workflow and simplify their business operations. As Immunotec continues to expand Sunrise Integration will collaborate to develop their content in order to strengthen their reputation and continue growing as one of the country’s leading manufacturers.